Pool aquatic swim training platform, island, tot dock for tots, toddlers.
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  FAQ's
Aquatic Swim Platforms for Young Kids
 
 
Who uses our Swim Platforms?
- Swim Schools
- YMCA, BGCA, JCC
- Health clubs
- Community and Rec centers
- Swim & Tennis clubs
- Summer Camps
- Residential pool owners
 

Comparison with suppliers of aluminum or PVC swim platforms?
- PoolDocks offers more design selection than the competition and more color optionsA
- Pooldocks platforms are lightweight and easy to take out of water and store
- Pooldocks are easy to assemble
- Pooldocks are "modular" which allows for hundreds of DIY design modifications
- Damaged parts are simple to replace

How are they anchored?
PoolDocks are not anchored - they are designed to be easily taken out of the water. To keep them from floating we recommend the use of ballast/weights.

What is the weight limit?
The actual frame can handle hundreds of pounds of weight, but the panels are only rated for 110 lbs (50Kg) each for kids involved in active play on "land".

In water you can increase weight somewhat due to the buoyancy factor. The closer the platform panels are to the surface of the water, the less buoyancy is a factor. If the pooldock's platform is at the same level as the water - there is no buoyancy factor.

Caution: Do not bounce or jump on the panels or they may crack. They are not "trampolines"

Can they be used for adults?
The actual structures are very strong and can support hundreds of pounds.

But ........., the individual square panels are still rated for 110 pounds each. Not for adults. We have been searching for a "simple, effective, safe and affordable" solution.To date, no cost-effective, feasible solution.

How safe are the the structures?
The pool platforms are rugged and designed to work in an adult supervised environment. Safety is 100% the responsibility of the users and/or supervisors. See our page on Safety

As there is a possibility of kids trying to swim underneath the platform, so we have created the "CLOSED" platform models. These cost more and are not designed for frequent moving in and out of pools.

How easy is it to assemble the pool platforms?
We provide detailed step-by-step, level-by-level instructions. Requires basic handyman skills. The smallest designs take a few minutes, the larger ones may take several hours. It all depends on the skill of the user.

What happens if a component accidentally breaks?
Simple. Take it out and replace it with a new piece. The system is totally modular. You can order extra components form us.

Are the pool platforms easy to move on land?
Generally, the smaller units weigh 20-50 lbs and can be moved by a single person. You have to let the water drain out of the structures before moving.

Do NOT drag the platforms on the sides of the pool or you will scuff and add wear to the components.

You may wish to use furniture sliding pads underneath your platform to move on land. Available at most stores that sell home furnishings and supplies.

Can you use a pool vacuum with a PoolDock in the pool?
Yes - best if you purchse the "closed" version. Since these models are completely enclosed under water, the vacuum will just bump into it as if it were hitting the pool wall. If you have "open" models, there is the possibility the vacuum head can get caught up in the platform.

What if my pool slopes or has rounded sides?
Could be a deal-breaker, or just a minor problem. See the page on Sloping Pool. We cannot change the design of our platform to accommodate non-flat pool bottoms.

Is there color fading?
The components are made from thermoplastic which contain UV inhibitors. However, exposure of the tubes and panels to direct sunlight for prolonged periods of time will eventually result in some fading Even if there is eventually some color fading, it will not affect the quality or durability of the components.

How do you ship?
Each system is shipped as an un-assembled kit (tubes, connectors, panels, screws etc) packed in cartons and normally delivered by Fedex. The cost of shipping will vary with the size/weight of the cartons and the destination. We ship across the USA and to Canada. For Central and South America and the Caribberan we only ship to a USA port.

International ship?
We ship Fedex ground to Canada

For Central and South America and the Caribberan we only ship to a USA port to the address of a freight forwarder you provide.

Other international. The manufacturer of the components has other distributors in other countries. We cannot ship, for example, to Europe, Australia, Japan, etc. Need to check with us. Shipping by air is very expensive.

Can platforms be used on vinyl liners?
Basically, yes - assuming that you have a firm, flat and smooth base underneath the liner. All the PoolDocks components are "rounded" - and have no sharp edges to cut or damage the liner. Also each structure has a broad footprint to spead out the weight of kids standing or sitting on it. But we cannot guarantee that over time if the platform is left in exactly the same place and after some period of time (months/years), there "may" eventually be some wearing of the liners.

Are the panels slippery?
Panels do not have a non-slip surface. Try first with just the basic panel surfacing. The panels are made of smooth polyethelyene and do not have a pebbled or non-slip surface. You have the option of spray painting with a on-slip plastic paint (eg Plastikote) or applying shower/bathetub non-slip stickers. We do not supply either the paint or the stickers.

How do you clean?
You can use any non-abrasive household cleaner. If you use abrasive cleaners it will take the shine off the thermoplastic.

Can they be used in chlorinated water?
Yes. The components are made of thermoplastics (polyethylene and polypropylene) and can be safely used in all types of water including salt and chlorinated water. Over time the tubes and panels may exhibit some discoloration doe to exposure to chlorinated water.

Can the designs be modified?
Yes. The modular system allows you to change the design any way you want. Many of our customers have downloaded the 3-D program and created their own tot docks from scratch. Think of our system as a "large scale" Lego set - completely modular.

Can you make a custom design?
Yes we can - but it will cost you "up front" for us to modify designs or create new ones. We only work on larger custom models. Small design changes can be made by the customer. Visit the Customization FAQ's

Feel free to Contact Us if you have any other questions.

 
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Basic "Closed" Platforms FAQ Policies
Large "Open" Platforms FAQ Customization Printable Order Form
Large "Closed" Platforms FAQ 3-D Design  
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